Open government will increase the active participation of the society and will encourage the realization of clean government in serving society needs. Therefore, information disclosure and open data about development which is valid, complete, accurate and integrated are needed as one important instrument to achieve open and informative government. Through openness and accountable principle, good governance management can be implemented. 

The urgency of the Indonesian One Data policy has been concerning to central and provincial governments. It is shown by the emergence of Presidential Regulation No. 39/2019 about Satu Data Indonesia (Indonesian One Data). Before it is enacted, several provincial governments in Indonesia had been starting this initiative like Nusa Tenggara Barat (NTB) and Nangroe Aceh Darussalam (NAD). 

One Data and Electronic-Based Government

In Public discussion titled “Implementing One Data in Encouraging Open Government Practices” conducted by Publish What You Pay (PWYP) Indonesia at the end of February, government representatives from the West Nusa Tenggara and Aceh provinces shared stories about the implementation of One Data policy in their respective provincials. Both of them were enthusiastic when they shared the conditions of One Data policy and information and communication technology in their provincials. Moreover, Nusa Tenggara Barat Provincial Government at the end of 2019 was awarded as an informative provincial from the Central Information Commission of Indonesia.

Yasrul, Head of Information, Communication and Technology West Nusa Tenggara Barat Province, stated that “One Data is a necessity and a demand. Accurate data is a necessary component to determine planning, especially in the globalization era which has abundant data that has not been filtered. One-data is a solution to give quality, valid, and trusted data for society” Yasrul said. 

Meanwhile, Hendri Darmawan, Head of E-Government Service of Aceh province also stated that “E-Government service is a must and kind of a necessity which could extend our government services to the public. Work hour is not only from 8 am to 5 pm, but also, we can serve them for 24 hours via online so our society could access our services above 5 pm. 

One of the necessary components to realize one data is the integration process which has many government agencies. This will be validated and the end of the process is publication data to the public. Related to this, Aceh has done integration process until village level or called as Gampong. 

Hendri stated that “the purpose of this integration process is to maximize efficiency and effectivity of the budget because Aceh has around 1.400 villages which mean there is billions fund that manages by villages governments and it makes provincial government thinks how to prevent they used that fund for unsustainable application. This is why the government of Aceh chooses to manage the application”.

“Human resource capacity in village level on technology and information is still limited and not optimal. It is better to utilize an integrated application from central to local. Application with data integration to village level is a solution to make government program for poor society becomes more efficient. This happens because we could control their data by tracing their identification number (NIK) for every person so we could know who is had been accepting the program or not yet. This happens because many found fake data on poor society.” Hendri said. 

Hendri added the government of Aceh have obstacles and challenges in integrating data because there are 120 community health centers in 233 sub-district level (Puskesmas) which only have 2G access so we must facilitate Visat internet-based to optimize integration data process. 

One-data and Public Service Improvement

NTB and Aceh Province in that discussion also introduces several applications for public service. For example, in NTB, there is NTB Care, an application is using for tools of development things which people can complain through it. Yasrul said, “many complaints in NTB Care are related to infrastructure topics. For example, their complaint talks about the road in their area that has not been covered by asphalt and lack of ectric access”. Yasrul added, how the government responded to all the complaint will reflect the government policy. So, we are trying to respond their complaints rather than ignore it. Even though in the process, Government of NTB is facing challenges to sort out and verify necessary complaints because there are plenty of complaints received and the government must think the right answer for calming the people as well”. 

In the other hand, Aceh has HABA application which is to serve society’s needs. Hendri stated that “One of the benefits of HABA is a solution to answer complaints from society about boat schedule. The government has been integrated online data from The Department of Transportation about it. Since that, the complaint decreased” Hendri said. 

At the end of the discussion, both were conveyed an input for the central government about one-data. Yasrul said “all this time, many applications from central to local government as if coming from the sky which means there is a lack of coordination from central to local about it. Local government seems only used for operational entry data, meanwhile local needs more access to the applications. But unfortunately, not all the applications have web service. Hendri added the central government can adopt the application made by the local government. Why? Because local governments have a direct relationship with their society, so they more update about the situation and condition in their area”. He said.  

Implementing One Data and integrating the program is still being pursued by the central or local government. To achieve this vision, we can see initiatives that are done by local government, so it is expected to be an accelerator that will encourage much good government practice in Indonesia especially that related to sustainable development for the future. (wc/ml)